Crochet Creations F.A.Q's


My passion are stuffed toys referred to as amigurumi, wearables such as hats, mitts and scarfs as well as novelty items.


I take pride in every stitch I make and I am good!
I have over three decades of experience and take my craft very seriously.
I carry permanent liability insurance, am a member of several guilds and industry associations. I am registered with the appropriate Ontario government agencies and am always keen on furthering my ability and knowledge.
I stand behind the quality of every item I create.


I do!
With the exception of my knitted dish-clothes, I personally make everything I sell.


I use only new polyester stuffing purchased directly from the manufacturer in Toronto, Ontario.


Yes!
Wash on gentile cycle with cold water and tumble try on low heat.


The most simple stuffy I make, the poké ball, takes approximately 2 hours from start to finish. A more complicated the stuffy with advanced stitches, extremities and embellishments can take over 5 hours to produce.


Both!
My drink mitt and mitten combo are interchangeable between the right and left hand.


Anyone who makes and/or sells stuffed toys in Ontario must be registered under the Upholstered and Stuffed Articles Act administered by the Technical Standards and Safety Authority (TSSA).
The program's role is to protect the public from unclean and unsafe filling materials. In addition to promoting safety, the program aims to: protect consumers against fraud; prevent misrepresentation of filling materials; provide a level playing field for the industry; ensure only new and clean filling materials are used; ensure all articles are correctly labelled.
I am registered as a Home Hobby/Craft Maker and all my stuffed items have the appropriate labels.


Yes!
I carry permanent liability insurance, not just show insurance.


I will consider custom orders and require a 50% non-refundable deposit before it will be started.


I do attend and participate in the occasional show. However, the best way is order online through my store.


I accept cash, e-transfers and credit card payments.


Yes. I offer pick-up service and delivery. You will be asked your preferred delivery method at check-out.


Once payment is received, your item will be available at The Makers Hub located at 1200 Phillip Murray Drive in Oshawa during their regular business hours.


I use Chit Chats for all my shipping services. Delivery is between 2-8 days and they provide full trackable service.


Shipping costs will be calculated during check out. The cost depends on the size of your item as well as where it is being delivered to.


If you have any questions, reach out to me personally. Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for custom or personalized orders
Returns will only be considered within 2 weeks after delivery. Buyers are responsible for return shipping costs and item must be returned in its original condition.

Contact: 

info@canadianmom.ca

905-404-5056

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